framemodu

Refund Policy

Refund terms apply to eligible framemodu purchases.

Review period

The refund window is 14 days after purchase if the plug-in cannot be installed or used as described and support cannot resolve the issue.

Non-refundable cases

Refunds may be refused for abuse, repeated purchase/refund cycles, chargeback fraud, or requests outside the stated window.

How to request

Email [email protected] with purchase email, license key last four characters if assigned, operating system, Lightroom version, framemodu version, and the problem encountered.

Effect on license

Refunded, disputed, or charged-backed purchases may have their license disabled. Disabled licenses cannot stay in Full Mode and may return the plug-in to Trial Mode.

Taxes and payment fees

Taxes are not included in the listed Personal and Pro prices. Payment processor timing, tax handling, and chargeback rules may affect the final refund amount or timing.